Imtech Sport Tuning - Guelph

Well what can I say...this place is a joke. On the advice of a club member (who will remain nameless but you guys could figure out who he is) I went to this place and plunked down 650$ for a set of aftermarket struts and a front tower brace. Was told it would be 3 weeks tops until they arrived and could get them installed. That was on August 28. Havent heard from the "club member" and have only talked to the owner of the place once. Keeps saying that they'll be here. I last heard from him 2 weeks ago, every other time I call all I get is the answering machine and when I drive to the place its closed up. Ive left messages which arent returned. This is totally unaceptable. Im beginning to think my 650$ is a loss. For any of the locals, STAY AWAY!! Take your money elsewhere. As for the "club member" in question, if your reading this Id appreciate a contact from you. Im not going to forget/forgive this as I will collect my money somehow.

Sad...

But, the one thing EVERYONE can learn from this, is that there is NO reason to pay for anything upfront, no matter what some shop tells you.

If they don't want to order in parts to work on your car, it's not too likely that they're the best shop to deal with anyhow.

A decent shop, would be buying from reputable suppliers, and if you bailed on them, would have no trouble returning unused and unopened parts... thus, no up-front money should be required.

A decent shop, would also have enough of a clean credit history to either:
A. Order stuff on terms from the supplier.
B. Have enough cash flow to buy $500 worth of parts in advance.

Everyone read... and understand. Please...
Personally, I've seen this sort of thing happen to far too many people. In a hurry for the best price, or to support some local boy who promises the best of the best, for the cheapest possible.

You get what you pay for.

Rob seems to have fallen off the face of the earth. His cell # is down and I called where he was living at a few weeks ago and they had no idea where he went (and were looking to hear from him).

Its not like I was saving any money, I just trusted a club member who then screwed me as he was working there @ the time

You've got the owner's name right?

Go visit him at home.

Well I have his first name only. Is there some kind of directory I can look at that has company names with their owners names, addresses of the business, phone number of the business, etc? Even if there is a fee to use it I'll give it a shot. That way at least I'll have his full name. Tried calling them again today, still no answer.

Sounds like they stole your money, phone the police.

How does the shop look? Is it for real or some backyard child's play store? How many times have you gone there? Was it during normal working hours?

When I was there two weeks ago everything looked on the up and up. It looked exactly as it was when I paid for the struts. This is why I didnt get concerned until recently.

Let's go pay them a visit Chris.

Sounds like the best recourse.

If there is ANYONE there, and it's clear that they don't intend to deliver, demand a refund, or offer to wait in their reception area, until the police arrive... and then actually call the police, if they don't cough up.

They gave me a great quote on an HKS turbo timer and I was going to do it after christmas, but I'm thinking that's not a good idea now.

I passed by the place last week and it didn't look like anyone was there. But it was 6:00 pm at night so I didn't think anything of it.

Mike I emailed ya. Noah, yea they gave you a good quote but DONT put ANY money down...trust me.

Guess I oculd give the police a call but I doubt they will do anything.

I drive by that place twice a day, if you needed a few friends around for paying a visit, drop me a line...

I'd honestly always wondered what that place was like, thanks for the heads up

Paul

Thx Paul Id appreciate that.

And for anyone who go's by this place and notices that its open, page me @ 416-608-1207 and leave a 911 or something and I'll give this place a call right away. The pager is long distance but Id have no problem with reibursing the long distance charges.

If you do end up going and want someone to go with you... 519-896-1513

If you get VM, leave one and it'll page me.

Heard from Rob. Apparently he got fired from there a while ago so he can't help us out... we'll have go in.

Thx for the great advice Rob!

When I talked to the owner and asked where Rob was he didnt say anything about him getting canned..this is only looking worse now
I'll contact you this week sometime Mike, I want to try and get a hold of these f*&kers first.
Thanks

I'll sneek by tonight (5 minutes) and take a look around and let you know what I see. If you guys are going to make a run over there sometime (if/when they open) drop me an e-mail and i'd be happy to join the party...

Paul

Well, they "look" open to me, still stocked up, bunch of boxes shipped in, are they still not answering their phones?

Paul

3 in a row...(sigh)

Dropped in today at around 11am, a new note (since last night anyhow) adorns the glass, "reopening Wedensday, noon" was what I could decypher.

Hope it's useful.

Oh, and the doors were locked...I tried just in case

Paul

Repoening @ noon eh?? Maybe there is some hope after all.. Thx Paul

No problem, and Good luck!

Paul

Well, did anyone go pay a visit to them? If so, what's the word on the business?

Dan: Your bro (among others) offered to go up there with me sometime this week once I know its open. But as of today, hes got more important things to look after
I tried calling them @ noon today and nothing....same old answering machine BS. Im going to keep trying though. Eventually Im going to get somewhere with this...

Chris, why bother? Torch the dump. After you remove some of the stock to the value of what they owe you of course..

Trust be Bob, similar thoughts have crossed my mind. Luckily, common sense slapped me in the face and told me to deal with this the right way.
Going to give them another call today. Apparently they reopened yesterday. Guess I'll find out... :rolleyes:

Chris I drove by this morning, they are indeed open.

Good luck!

Paul

Thx. I keep phoning but the answering machine just picks up. Think I'll go by there after work today.

I heard Rob ripped imtech off and then didn't show up for work. Just what I heard.

How did he rip them off?

What an ass.... I do hope hes reading this. As I said b4, I wont forget this and if I ever seem 'em...well....

Been calling every day..still nothing but an answering machine. Even drove by yesterday and it was closed. Just tried calling now and the mailbox is now full.

Chris buddy, we really need to organize a few guys together here and get this sorted out. I'll stop by on my way home from work again to take a peek in the windows and see what it looks like. But they were open (presumably for buisness) last week, but the doors were closed again this week.

I could have just walked in prior, though i'd feel rather dumb getting involved in a situation I know nothing about. But obviously they're not returning phone calls, their box is full (indicates all sorts of trouble normally), we need to get it squared away before they dissapear with your cash.

My suggestion would be to get in there at some point when they're open, ask for your money back, or if they won't pony up, take something else of the same value instead (not suggesting you steal it, ask), but don't leave (and bring several guys along for the show) until you either get cash in hand, or a product of similar value to you, or for sale, that you can recoup your money. A promise is worth a fart in the wind if they dissapear tommorow.

Paul

Hey Chris call me at 519-820-9984.. i havent been there since i talked to u last.. I also havent had access to a comp aswell till last night.. I will either get u your $$ or get u the shocks and some $$ and install them myself in my driveway.. The asshole Owner promised me he would take care of u.. Ill explain everything when u call.. I also have over $500.00 in parts laying in his garge there.. Dont worry dude.. i Will be going up there either tommorow or the next day!!

I am really sorry .. i believd this guy was going to do some good.. and i must say to the rest of u >> DO NOT GOTO IMTECH SPORT TUNING IN GUELPH!

Chris call me ASAP
ROB

I heard Rob took a bunch of stuff and then didn't come back to work. You'll have to correct me if i'm wrong, Rob. I've only heard one side of the story.

Hey Rob. Ok I'll give you a call this afternoon.
Thx.

In future, dont waste your time on ***NEW*** shops....keep driving by and go to a shop that has been around for for than a year.

Who are you buddy? And why do you feel the need to repeat your post? We all saw it the first time you posted.

I have known ROB for a while now and I know well enough that there are 2 sided to every story. Rob doesn't sem like the guy that would rip anyone here off, or steel from an employer.

You come on here with pretty heavy accusations, if you can't back them up don't spread rumors.

I' heard Joel C. Stevens is a liar and likes to spread rumors about people he doesn't know.

Rob just tried calling you, automated message stating that you couldnt receive my call. Shoot me an email and/or I'll try again tomorrow

Chris, my offer still stands to show up there. Just depends on the time of course.

Thx guys for your support you Imtech!

BTW Rob if you read this before you there, just get my $$$ back its ~650 for the struts and strut bar. And if you go up Friday, call me @ 519 893 8563 and I'll go to as I have the day off.

Sorry Vince, that was what I heard and I thought I was giving Rob a chance to give his side of the story. I didn't mean to de-fame or put down Rob at all. I was merely saying what I heard. I don't even know Rob so why would I cut him up?

Rob Ive tried calling you many times now (both #s), havent answered. I also just emailed you. I want to get this taken care of.

Chris, did this ever get taken care of?

Good old fuckin BOB from IMTECH. The guy is a fuckin loser. You are not the first, nore the last one to get ripped off by this guy.

There has been so much Scandel with IMTECH its funny. I have known lots of ppl that have worked there, and they all got screwed in the end. Most of them are not Class A or any class at that machanics. They are not even Apprentise's. They are a few guys that knew Bob, and he had them go to work for him.

It takes forever for Them to get anything done, and when its finally all said and done. the job is crap. Cause its a bunch of ppl that dont know what they are doing. Bob is never really around, and somtimes he's there but the doors are locked to make it look like he's not.

As For Rob i have heard a few intresting thing about him. From what i know, Bob Owed him money and wouldn't pay. Which i know has happend before to others that have worked there. So he stole some product to get his money out of him.
Nice job Rob i would have done the same fuckin thing.

I say show up with a bunch of guys. Hells i live in guelph to, and if you need One more guy to show up im there. Ask him for your money back, plus fuckin intrest. If he doesn't give it up, Take some product that will cover your money and time.

Im so fuckin sick of this guy he's a joke and i feel bad for the ppl he rips off. Its about time Bob see the other side of things

Thx for the info Jeff.
Noah: Nope hasnt been dealt with yet. Been in contact with Rob and he hasnt gotten the money.

I say its hightime we get half a dozen or so members and go pay this guy a vist. Hell when I get my money back I'll give you guys a cut for your trouble. Id post a time but I dont want it getting back to that bitch a$$ Bob

We can all give you our numbers and maybe someone in guelph can check in on him every once in a while to try and get a time when he's there. Then we'll have a nice trip down there together.

Apparently hes usually there in the morning. But for anyone who wants to help out shoot me an email and I'll try to arrange something. For those who live in guelph (Jeff, Joel) if you could, keep an eye out for when its open. If you see its open, page me @ 416-608-1207 or @ work (519)658-5131 x2242 which is a local call. Its gotten to the point where its not so much the money as much as I want revenge on this a$$hole.

I could come on an evening or weekend but I'm tied up on work days.

Let me know if you need another body in the crowd...i'm in guelph every day.

Paul

Just out of curiosity, do you have a receipt for the stuff?

Yup still sitting in my glove box. By the way Jeff S, do you know the last name of thos Bob guy?

I hope his Surname isn't Brown..

Jo man. You might want to talk through e-mail about whatever you may/will be doing. After all this is a public board.

His last name is meyer, but you didn't hear that from me!

I know Shaun. If/when we decide to go up to this guys place, it wont be posted here
Thx Joel

Ill keep a eye out for him. when you work somthing out, give me a email.

pm me and let me know how this all worked out! I hope you get your money back and something for all your trouble.

UPDATE: Well I left Bob a sonewhat threatening message last night and he called me this morning. Still no shocks. Asked for my money back and his reply was "I dont do that" Im like WTF!!?? Anyhow I drove my ass over there and talked with this guy...he seemed like he wanted to help me out but Im sure it was just an act. He said he would call me to today around noon for an update as to when he can get my shocks in....actually he just called me..the fronts are supposedly coming in today or tomorrow...backs in a about a week. We'll see what happens. On the positive note...I did get my front strut brace while I was there.

August 28th, september..october..november..december

i never knew it took 5 months to get struts...hmm
that's weird

you have a recept, and he wont give you your money back??? not good business at all. can I volunteer to help beat on this guy with ya????

Arsen: Thats exactly what I called him.
Richard: Thanks but my 3 yr old nephew could take this guy out.

Im going to call him today and see what/if any the update is. And I cant say this enough...

STAY AWAY FROM THIS PLACE!!!

Give him an ultimatum... have my struts for me in 2 weeks or have my money ready.

better yet, walk in there and tell him you want your money back today!

Why haven't you contacted the better business
buro yet?

Mike I tried that. He wont give me money back. "I dont do that" were his exact words. Like discussed earlier, I think the only way I could is if I had at least 3 other guys with me. Strength in numbers can do wonders in these situations. IM going to give him a call today..as well as the BBB

He doesn't do that? Get that on tape... that's against the law. You pay for something you are entitled to get it within a reasonable amount of time. If he can't do that you get your money back.

Is he in there on Saturdays? I could probably arrange to come on a Saturday.

That's what I am saying you've been waiting way too long for these parts, you go in there and don't take no for an answer, tell him you want your f'n money back, and as you're there you tell everyone that walks in the door that he's ripped you and a bunch of others off.

hehe Vince I did that last week when I was in there. Whether the guy listened or not, I dunno.

My bros a cop, Im going to call and ask him what the law specifies and if there is a "number" which pertains to this law.
I tried to call him today and the message box is full. Oh well, all its going to take is time. Im not giving in to this prick.

I'll bring my video camera and get his response on tape .

So any new info on this topic?

Last time I filled up,gas was 79cents/ltr. HINT,HINT.. I'm sure Bob would be rather obliging if he was doused in a couple of ltrs.

Just tried calling him again. Mailbox still full. Ive decided Im taking more aggressive action as of now which I will for the time being, not disclose since he or someone he knows may read this...my patience has run out.

Thx again to all the guys who were willing to come out for me. However I dont think thats an option any longer.

This is ridiculous, this guy obviously has no intention of giving you your money back or giving you the product he promised.

Keep us informed.

Well I just got my struts. Only took 4 months, 1 week to imtech

Great to hear Chris! Well, not so great, but at least *YOU* didn't get the big from Imtech

Could have been worse!

Paul

hope you still gave a report to the bbb
youre pretty lucky

some 16-17 year old kid might not have your will
:rolleyes:

Are they the right part #???

That was a good question Bart so I looked it up and NO!!! I have the rear Gr-2s for an AWD!!

I made a thread in the general tech area asking if theres a difference if you can answer... great.