Mitsu and the dealership need service records to cover their ass. You are bringing them an unknown vehicle, who knows what the last owner did to it.

Both the Dealer and Mitsu are in the game to make money not give it away. Of course you will always find a dealer who is more leniant towards do warranty work. Mostly because they are in better standings with the Manu. There are alot of bad dealers out there who claim B.S warranty.

You should really be blaming the used car dealer that sold you the car with no service records or history. sh!t even Carfacts gives you that. As long it was reported them. As for privacy laws as long there is no personal information on the sheet only the record of the VIN you can get any info you want.


Hopefully Mistu fixes for you then at least your not out of pocket for that bill.