Re: Mitsubishi Warranty sucks!!
[Re: Tim Sedore]
#373831
April 18, 2012 11:54 am UTC
April 18, 2012 11:54 am UTC
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Joined: Oct 2010
Posts: 9,968 Caledon, Ontario, Canada
Bryan Lawrence
Senior Member, with Far TOO Much Time on Their Hands
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Senior Member, with Far TOO Much Time on Their Hands
Joined: Oct 2010
Posts: 9,968
Caledon, Ontario, Canada
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I have played enough Gran Turismo to know you net some extra horsepower when you change the oil right when you get the car seriously though the dealership should have had the car prepped for you and oil change definitely should have been on their list of things to do before they found a buyer. I think a used car dealer is more about bottom end than a dealership is.
"Old Blue" 91 Talon TSi AWD "Super Enthusiast" 91 Talon TSi AWD Checkout DSMFAQ.com!
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Re: Mitsubishi Warranty sucks!!
[Re: Andrew Trapp]
#373837
April 18, 2012 12:52 pm UTC
April 18, 2012 12:52 pm UTC
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Joined: May 2010
Posts: 1,410 Ontrario, Canada
Tim Sedore
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You mentioned early you bought it from a used car dealership...now you mention it was a private deal...which one is it? Andrew, i found the car on Kijiji so it was a private sale. I was looking into financing through my bank. The seller said that he can try to get it done through the dealership. I went to Autopark and talked to them and they said that they could treat the car as a trade in and do the financing for me. So i guess the correct answer to that question is both. Now i went home last night and spent alot of time stewing over this. I looked at the oil again and it does not appear to be any worse then oils i have drained from my Eclipse. sure its black but its used. Isnt it always black? There was no sludge build up or anything. So i guess its just an easy out from Mitsu to say well the oil was dirty so you clearly never changed the oil. I looked into the 3rd party and their stance is if Mitsu will not warranty it because of poor maintenance then they will not either. As for the place i bought it I have no beef with them. They did me a favor and did not mark up the car on me. They really only brokered the deal for me. They did a certification for me but of course that does not include checking the oil. Autopark only had my car for a few hours once the deal was ready to go. The previous owner is a mechanic and still to this point swears that he did the oil change before handing it over to them. I guess I still should have done it but to be honest i am not 100% sure that he didn’t do it and this is just an easy cop out from a dealership. Really it comes down to my word vs their trained technician so I don’t have a leg to stand on.
99 Eclipse GST RIP 08 Evolution GSR 440HP/410TQ 11.96 @ 116 MPH(more to come)
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Re: Mitsubishi Warranty sucks!!
[Re: Tim Sedore]
#373841
April 18, 2012 01:25 pm UTC
April 18, 2012 01:25 pm UTC
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Joined: Dec 2000
Posts: 4,398 Ajax, ON
Reza Mirza
Senior Member, with Far TOO Much Time on Their Hands
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Senior Member, with Far TOO Much Time on Their Hands
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Ajax, ON
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BIG $$$$ involved here Tim. Big Corprations make things happen in this world, by hook or by crook. I think its pointless sitting here and dwelling upon it. I'd fix the car, put all your mods back on, mod the hell out of it even more, forget the warranty, and enjoy it. These used car warranties are worthless. Its an evo, you bought it to have fun
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Re: Mitsubishi Warranty sucks!!
[Re: Tim Sedore]
#373842
April 18, 2012 01:28 pm UTC
April 18, 2012 01:28 pm UTC
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Joined: May 2003
Posts: 7,263 Niagara Falls, Ontario
Ziggy Dietrich
Senior Member, with Far TOO Much Time on Their Hands
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Senior Member, with Far TOO Much Time on Their Hands
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Niagara Falls, Ontario
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I think Reza is probably right on this. However, since they are denying the warranty claim, I DO think the aftermarket warranty company SHOULD need to refund the cost of the warranty...less probably some "administration fee"..
"bluebird" worlds fastest scooter ridden by me "Whitebird" RIP
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Re: Mitsubishi Warranty sucks!!
[Re: Tim Sedore]
#373844
April 18, 2012 01:31 pm UTC
April 18, 2012 01:31 pm UTC
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Joined: May 2010
Posts: 1,950 Guelph, Ontario
Jeremy Gilbert
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Guelph, Ontario
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You mentioned early you bought it from a used car dealership...now you mention it was a private deal...which one is it? Andrew, i found the car on Kijiji so it was a private sale. I was looking into financing through my bank. The seller said that he can try to get it done through the dealership. I went to Autopark and talked to them and they said that they could treat the car as a trade in and do the financing for me. So i guess the correct answer to that question is both. Now i went home last night and spent alot of time stewing over this. I looked at the oil again and it does not appear to be any worse then oils i have drained from my Eclipse. sure its black but its used. Isnt it always black? There was no sludge build up or anything. So i guess its just an easy out from Mitsu to say well the oil was dirty so you clearly never changed the oil. I looked into the 3rd party and their stance is if Mitsu will not warranty it because of poor maintenance then they will not either. As for the place i bought it I have no beef with them. They did me a favor and did not mark up the car on me. They really only brokered the deal for me. They did a certification for me but of course that does not include checking the oil. Autopark only had my car for a few hours once the deal was ready to go. The previous owner is a mechanic and still to this point swears that he did the oil change before handing it over to them. I guess I still should have done it but to be honest i am not 100% sure that he didn’t do it and this is just an easy cop out from a dealership. Really it comes down to my word vs their trained technician so I don’t have a leg to stand on. Ah, I didn't realize that was the case. It seems you're on your own then I would have to see the oil in person to really judge it; I was going off of their description. I can't really tell from a picture through a bottle. When you get some on your fingers, is it black? Or does it get kind of brown as it thins out?
1995 TSi AWD 11.7@119 1.8 60' - Curse of the Bad Driver PHP: 0
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Re: Mitsubishi Warranty sucks!!
[Re: Tim Sedore]
#373851
April 18, 2012 02:09 pm UTC
April 18, 2012 02:09 pm UTC
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Joined: Aug 2005
Posts: 372 Calgary, Alberta
Darren Schoff
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Serious Member
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Calgary, Alberta
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If you have the oil there are tribology labs that can test it for you. They do used oil analysis though it will be a little tough since you don't know the brand or viscosity used in the engine to start with. They would be able to give you a reading of metals etc. to give you an idea of engine conditions. It's pretty cheap to do the test and well worth it especially if there is any doubt about general engine condition. Just looking at oil tells you nothing about the oil, only a proper test tells the tale.
90 Laser RS-T
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Re: Mitsubishi Warranty sucks!!
[Re: Tim Sedore]
#373853
April 18, 2012 02:15 pm UTC
April 18, 2012 02:15 pm UTC
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Joined: May 2003
Posts: 7,263 Niagara Falls, Ontario
Ziggy Dietrich
Senior Member, with Far TOO Much Time on Their Hands
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Senior Member, with Far TOO Much Time on Their Hands
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^ (referring to Darren Schoff's post) I agree 100%. I am not sure who does these tests, or what it costs, but if it is reasonable, it might be wise to KNOW the results, especially if they are an indication of engine condition and previous maintenance.
"bluebird" worlds fastest scooter ridden by me "Whitebird" RIP
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Re: Mitsubishi Warranty sucks!!
[Re: Tim Sedore]
#373857
April 18, 2012 02:29 pm UTC
April 18, 2012 02:29 pm UTC
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Joined: Oct 2010
Posts: 9,968 Caledon, Ontario, Canada
Bryan Lawrence
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Senior Member, with Far TOO Much Time on Their Hands
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Caledon, Ontario, Canada
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WearCheck Canada Inc. 4161 Sladeview Cresc. Unit 11 Mississauga, ON L5L 5R3 Canada ph 905-569-8600 fax 905-569-8605 http://www.wearcheck.ca/
"Old Blue" 91 Talon TSi AWD "Super Enthusiast" 91 Talon TSi AWD Checkout DSMFAQ.com!
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Re: Mitsubishi Warranty sucks!!
[Re: Tim Sedore]
#373858
April 18, 2012 02:30 pm UTC
April 18, 2012 02:30 pm UTC
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Joined: Oct 2010
Posts: 9,968 Caledon, Ontario, Canada
Bryan Lawrence
Senior Member, with Far TOO Much Time on Their Hands
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Senior Member, with Far TOO Much Time on Their Hands
Joined: Oct 2010
Posts: 9,968
Caledon, Ontario, Canada
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"Old Blue" 91 Talon TSi AWD "Super Enthusiast" 91 Talon TSi AWD Checkout DSMFAQ.com!
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Re: Mitsubishi Warranty sucks!!
[Re: Tim Sedore]
#373963
April 19, 2012 05:10 pm UTC
April 19, 2012 05:10 pm UTC
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Joined: May 2010
Posts: 1,410 Ontrario, Canada
Tim Sedore
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Just got back from the shop. Here is a pic of the chain in my car: Here is the new chain the ordered me. I made them open the package so i could take this photo Can you see the difference?? I inquired why it was revised and I was told they probably just changed suppliers. No recall reason at all. I have an adjuster coming from Coverage 1 to look at the car. Cover the cost or give me a refund. End of story As for warranty work i dont think dealers like it. From what i was explained they have all he tools laid out for them that they need and do the job on a brand new car. They do the job 3 times and they take the best time and that is the shop rate they get. So it it takes you 8 hours then 6 hours then 5.5 they would write down 5.5 and thats what you are paid on. Either way NOT my problem! I paid for a warranty. Quit looking for excuses why you shouldnt pay
99 Eclipse GST RIP 08 Evolution GSR 440HP/410TQ 11.96 @ 116 MPH(more to come)
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Re: Mitsubishi Warranty sucks!!
[Re: Tim Sedore]
#374118
April 21, 2012 10:23 pm UTC
April 21, 2012 10:23 pm UTC
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Joined: May 2003
Posts: 7,263 Niagara Falls, Ontario
Ziggy Dietrich
Senior Member, with Far TOO Much Time on Their Hands
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Senior Member, with Far TOO Much Time on Their Hands
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Niagara Falls, Ontario
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If I was 30 years younger, I would probably go picket the place! I think you should advise the owner that he needs to post a sign with that exhaust (and any other aftermarket parts they are selling) saying that it will void your warranty, or perhaps you should involve the ministry of consumer affairs.
"bluebird" worlds fastest scooter ridden by me "Whitebird" RIP
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Re: Mitsubishi Warranty sucks!!
[Re: Tim Sedore]
#374138
April 22, 2012 12:55 pm UTC
April 22, 2012 12:55 pm UTC
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Joined: May 2003
Posts: 7,263 Niagara Falls, Ontario
Ziggy Dietrich
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Senior Member, with Far TOO Much Time on Their Hands
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Niagara Falls, Ontario
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Thanks Ziggy. This whole process has turned me off Mitsubishi. I will probably never buy another It is probably a little unfair to blame Mitsubishi for this. I would place the blame with the dealership! You never really get to deal with Mitsubishi, it is their job to refer you back to a dealer. That is sort of the agreement they have with their dealers. Often the owners of the dealership own other dealerships, usually different brands. You would probably find that if this same person owns a Honda or Toyota dealership, it is hard to get warranty work done there also! For that reason, I am a big believer in "loyalty" when you find a GOOD place to deal with. Give them ALL your business. If you go elsewhere 4 times out of 5 to save a buck, and then go to them the fifth time with a big problem (and I am not saying you did this, just saying in general), don't expect a lot of help or super service! I see this every day with my own customers. I have some loyal customers who I bend over backwards for regularly. I also have guys who buy 95% of their stuff on e-bay, and only come to me when they have a big problem. Well, don't be surprised that they don't get the same service the other guy does. Again, not saying Tim did ANYTHING wrong here....just saying when you finally DO make some progress and get this resolved satisfactorily, REMEMBER who it was that helped you through it. If you find a dealership that DOES help you get this covered, let everyone know, and go a little out of your way to give them more business.. At the same time, continue the negative advertising for the outrageous places that are just trying to screw you because they can charge you more for the repair than they could charge mitsu under warranty.
"bluebird" worlds fastest scooter ridden by me "Whitebird" RIP
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Re: Mitsubishi Warranty sucks!!
[Re: Tim Sedore]
#374140
April 22, 2012 01:02 pm UTC
April 22, 2012 01:02 pm UTC
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Joined: Jul 2006
Posts: 3,798 The Planet
EK
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Insane Member
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The Planet
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Like Ziggy said, I wouldn't blame Mitsubishi for this... I'd be more pissed with the dealership. You yourself have had a more positive experience with a different dealership, which emphasizes what Ziggy said. I had a problem with my '10 Ralliart with only 26,000km on it and they asked no questions whatsoever and honoured the warranty. They knew I had mods, they knew I raced, but customer service was more important to them. Since I bought the car I've gone to them for everything, oil changes too.
With all that being said, I'd 100% avoid the dealership that's trying to screw you and encourage everyone I know to avoid them. I know I'll never go there for anything... The better ones I know of are Richmond Hill and Belleville. I've had very positive experiences at both.
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