Randy Nash
#228115
July 30, 2006 04:13 pm UTC
July 30, 2006 04:13 pm UTC
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Joined: Feb 1998
Posts: 4,233 Binbrook, Ontario
Andrew Bienhaus
OP
Facist Web Overlord GOB
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OP
Facist Web Overlord GOB
Senior Member, with Far TOO Much Time on Their Hands
Joined: Feb 1998
Posts: 4,233
Binbrook, Ontario
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So here we go. I thought you guys might get a chuckle out of some of the emails we get privately, as admins. Mark observed, that this was definitely barrel worthy. Original email: To: DSM Canada Admins Subject: angry
I was a member for a very long time. I dont understand why my reg wont work. I tried using my work mail which is a in shop account and still no luck. I have alot of parts for sale, and it would suck for alot of my old friend on this site 2 miss out. I purly go to this site to help people out, and offer good prices to other dsm'rs. Would b a shame to have to use a new site and not sell through yourself. Please if possabe get back and let me know what the deal is.
dsm_420@hotmail.com
Randy Nash Ok, so another guy, (who may be the nicest guy in the world, but who we don't know from a hole in the ground) is looking to unload used parts, via a Hotmail account. Ugh. I get about one of these a week. So, I reply: Thank you for your "angry " email.
A. You can sell your parts anywhere, we don't really care either way. You are the one benefitting after all, not us. B. We haven't accepted hotmail accounts for a year now.
Andrew Yes, it's always nice to have more parts to choose from, but this guy's email checks out as a Sympatico account, yet he keeps insisting he has to use Hotmail. So, he gets the terse response, designed to scare away would-be crooks. Then we get the best one: Wow I never thought I would recive a rude message like that. Thats fine. Glad u can see a joke in this. Its pathetic that customer service is represented by a message like this. A.I WAS A MEMBER BEFORE A YEAR AGO, IM USING THE SAME ACCOUNT AS I DID 3 YRS AGO. B.I CAN SELL MY PARTS IN OTHER PLACES. BUT AS A CANADIAN BUILT COMPANY I WOULD THINK THAT U WOULD BE HAPPY TO SEE SOMEONE WHO TAKES THE TIME TO SELL ON YOUR SITE AND KEEP MEMBERS HAPPY. C.U ARE RIGHT IN THE SENCE THAT U DONT NEED ME TO SELL THERE AND THATS FINE BUT I DO KNOW THAT KEEPING A GOOD NAME FOR YOUR SITE IS IMPORTANT!
SO TRUTHFULLY I DONT CARE IF U WONT ALLOW MY ACCOUNT BACK ON BUT I DO KNOW I WILL MAKE SURE TO LET PEOPLE KNOW ABOUT THIS SITUATION. (WEATHER THAT BOTHERS U OR NOT) I DONT NEED TO SELL MY PARTS THERE I DONT EVEN NEED TO SELL (I MAKE MORE IN 15 MIN THAN U DO IN A DAY) I WAS ONLY TRYING TO BRING YOUR MEMBERS A MAJOR STEEL OF A CAR AND PART IT OUT AS IF IT WAS BROKE.
I HOPE THAT AS U MATURE IN LIFE U WILL LEARN THAT KEEPING CUSTOMERS HAPPY IS VERY VERY IMPORTANT IN THE GROWTH OF YOUR COMPANY. THIS MAY BE A HOBBIE FOR U BUT IT STILL REPRESENTS U AS A PERSON AND U AS A OWNER.
THANKS PAL.
RANDY NASH
AND JUST TO LET U KNOW THERE ARE SOME PEOPLE WHO DONT HAVE ACCESS TO OTHER EMAIL. MY OTHER MAIL IS A WORK MAIL AND CANT BE USED IN ONLINE ACTIVITY. SO REALLY ITS YOUR LOSS NOT MINE. We observed since then, that he could be using his Sympatico account, and have received no reply. Somehow he thinks we are a business, collecting a comission somewhere? So, just in case someone thinks, that we aren't doing all we can to protect you from crooks, rest assured, a lot of it happens behind the scenes. No one should worry about him surviving though, because after all, he makes more in 15 minutes, than we do in a day. But only because he saves money, by using a Hotmail account... And, he wanted us to make sure everyone knew about this situation, so consider yourself "told". I think the key word in his last post, was "steal". (even if he spelled it 'steel')
Andrew Bienhaus Bring on the Cobras... she's hungry for snakemeat.
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Re: Randy Nash
#228116
July 30, 2006 04:22 pm UTC
July 30, 2006 04:22 pm UTC
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Joined: Feb 1998
Posts: 4,233 Binbrook, Ontario
Andrew Bienhaus
OP
Facist Web Overlord GOB
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OP
Facist Web Overlord GOB
Senior Member, with Far TOO Much Time on Their Hands
Joined: Feb 1998
Posts: 4,233
Binbrook, Ontario
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And it gets better -- finally a reply that makes some sense! He has an old account he says (somehow we missed this), and it just doesn't work on his computer. So, we've purged that, and encouraged him to re-apply.
Andrew Bienhaus Bring on the Cobras... she's hungry for snakemeat.
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Re: Randy Nash
#228119
July 30, 2006 04:42 pm UTC
July 30, 2006 04:42 pm UTC
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Joined: Feb 1998
Posts: 4,233 Binbrook, Ontario
Andrew Bienhaus
OP
Facist Web Overlord GOB
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OP
Facist Web Overlord GOB
Senior Member, with Far TOO Much Time on Their Hands
Joined: Feb 1998
Posts: 4,233
Binbrook, Ontario
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Steve's thoughts... The only "loss" I see is a guy who apparently makes TONNES of cash, but can't spell "you" or "steal" , or "see" ,find the caps lock button on his keyboard. (OOpps.. sorry, obviously he DID find it, because it's on.)
A guy who claims that WE are the ones losing out, and yet seems to be very upset that he can't use his hotmail account to sell parts on a classified forum for free.
A guy who CLAIMS he doesn't care, yet keeps telling us how upset he is about it. (Perhaps a little unstable are we?)
As far as I can tell, the members of the UBB are losing a "seller" who doesn't want to follow the rules we've put in place to stop those members from getting ripped off. I guess the rules are working. Keep up the good work, Andy.
Steve.
Andrew Bienhaus Bring on the Cobras... she's hungry for snakemeat.
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Re: Randy Nash
#228123
July 31, 2006 07:19 pm UTC
July 31, 2006 07:19 pm UTC
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Joined: Feb 1998
Posts: 4,233 Binbrook, Ontario
Andrew Bienhaus
OP
Facist Web Overlord GOB
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OP
Facist Web Overlord GOB
Senior Member, with Far TOO Much Time on Their Hands
Joined: Feb 1998
Posts: 4,233
Binbrook, Ontario
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Well, he's found his caps lock key again, but nothing even bearing anything close to maturity. So funny. Glad to see you guys are mature. Whatever its all good. I didnt know I could call her and get 1 so I guess that makes me not mature. I didnt want to post to make money as I said in our frs incounter. I new there were people on the site that wanted parts from MY car. Its had over 50 g put into it. Rebuilt from top 2 bottom. But its not a prob to not sell it on your site. But I do think that I am going to send a post out to let people know about your site, and the people runing it. That last message was just plainly rude.
PS ENJOY the treat I sent you.
This is why people do dumb sh!t on sites because of admins like you. Does anyone know this clown? Now he's up to veiled threats by email. Lovely.
Andrew Bienhaus Bring on the Cobras... she's hungry for snakemeat.
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Moderated by Andrew Bienhaus, Chris Mckee, Ghislain Goudreau, Jeff Mitchell, Mark PPG Scheitzbach, Mike Jackson, Nathan Welch, Peter Tarach, Rob Cauduro, Rob Greer, Rob Strelecki, Ryan Laliberte, Steve Kinnaird, Steve Rutledge, Tim Hunt
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