Argh! how frustrating! I hate it when people just avoid the problem and facts and state, oh well it's "policy" or a "technicality" or "you didn't use OEM parts".

Hope this gets sorted my man.

What a mess. Hopefully there's 1 good person there with the authority to fix this.

1997 Eclipse GST/X
Eat in small amounts. Otherwise be prepared to paint toilet bowls~ Mike Eng